This Privacy Policy applies to Defense Coach and its affiliates, associates and companies (collectively, “DC”, Defense Coach,”, “our,” “us,” or “we”, The Services”) and describes how Defense Coach collects, uses and shares customer information from our websites, mobile websites, mobile applications, and the services provided by us in connection with the sites and applications that link to this Privacy Policy. It also provides guidance on how you can manage the personal information that you provide to us.

Defense Coach provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the Services and the choices we offer for you to manage the information we collect related to the use of the Services. Each time that you access or use the Services, you are agreeing to this Privacy Policy. If you do not agree to this Privacy Policy or Terms of Service (“Terms”), which are incorporated into this Privacy Policy by reference and govern your use of our Services, please discontinue accessing or using the Services.

The use of the Web site (the “Web Site” and or “Services”) is subject to the terms and conditions stated herein. Use of the Web Site constitutes an agreement by you, the user, that your use is governed by these terms and conditions.

Ownership of Copyrights/Usage Restrictions

The works of authorship contained in this Web Site, including but not limited to all design, text and images, are owned, except as otherwise expressly stated, by Defense Coach. United States’ and worldwide copyright laws and treaty provisions protect the entire contents of this Web Site. In accordance with these terms, except as stated above, you and other Web Site users may not: Copy, reproduce, modify, use, republish, upload, post, transmit or distribute in any way material from the Web Site. Redeliver any of the pages, text, images or other content of this Web Site using “framing” technology without Defense Coach express written permission.

Disclaimer; No Warranty

The information contained in this Web Site, is obtained from sources believed to be reliable and accurate. DEFENSE COACH makes no guarantee or warranty, express or implied, as to the accuracy, timeliness, or completeness of that information and is not responsible or liable for any errors or omissions therein, whether caused by the source of the information or DEFENSE COACH. Accordingly, all factual and other information, including any opinions, accessible through the Web Site are provided on an “AS IS” basis without warranty of any kind and, without limiting the generality of the foregoing, ANYAND ALL WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY DISCLAIMED. DEFENSE COACH is not responsible for any loss that results from the use of this information or this Web Site, including but not limited to any lost profits or direct, indirect, special, consequential, compensatory or incidental damage, even if DEFENSE COACH has been advised of the possibility of such loss. No information, whether written or oral, obtained by you from DEFENSE COACH or through or from this Web Site shall create any warranty.


You may, through hypertext or other computer links, gain access to third parties sites on the World Wide Web, which are not related to or maintained by DEFENSE COACH. Links to third party sites do not necessarily imply partnerships, relationships or affiliations with such third parties and DEFENSE COACH takes no responsibility for the content, security or privacy practices therein, regardless of whether the link is provided by DEFENSE COACH or a third party. No judgment or warranty is made with respect to the accuracy, timeliness, or suitability of the content of any Web site, to which the Web Site may link, including information on such other Web site regarding DEFENSE COACH. By providing access to other Web sites, DEFENSE COACH is not endorsing the products and services provided by any Web site’s sponsoring organization.

Other Web sites may include a link to this Web Site; provided such sites link to the home page ( only. Linking to other content within the Web Site is prohibited without DEFENSE COACH express written consent. Please e-mail any request for such consent to This limited license expressly prohibits the framing of DEFENSE COACH content in any way or any other activity that may create a misimpression or confusion among users with respect to sponsorship or affiliation.

Information We Collect

We recognize that you have an interest in how we collect, retain and use information about you. DEFENSE COACH has created this Privacy and Security Statement in order to demonstrate and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls. Information on our users is obtained through user-submitted request-for-more-information forms. These forms require users to give us contact information (like name, email address, and telephone number). This information is used to provide information to those who inquire about our business and services offered. This information is also used to get in touch with customers and vendors when necessary.

You can browse our Website and Services without telling us who you are or revealing any personal information including but not limited to your name, email address, phone number, mobile telephone number, credit card information or physical contact information about yourself. If you create an account, contact us or purchase any of our Services you choose to give us your personal information and are not anonymous to us. When you register an account, enroll in a program or use certain of our Services you may provide certain additional information such as username and e-mail address. You may also provide payment information such as credit or debit card information, name and billing address to purchase a membership, products, equipment, gear, downloads, collections or libraries.

Information Imported from Social Networks

We will collect information from you when you interact with our services through third party social networking services such as but not limited to Facebook, LinkedIn, Twitter, Pinterest, Instagram and Google+. (Each and collectively, a “Social Network”). Please review the Social Network’s privacy policy and choices for sharing information of any Social Network connected to our services.

Surveys and Promotions

At times we may request information from you and other users via surveys, or contests or other promotions. Participation is completely voluntary. Information we collect may be used as set forth in this privacy policy and as set forth in the applicable terms or official rules, including without limitation to notify winners and aware prizes, and file winners’ information as required by law.

Information You Post

Services are designed to enable you to communicate with others and any information or content you post when participating with the services and social networks, applications and or plug-ins becomes public information, depending on your privacy settings, and is subject to redistribution by Defense Coach and other third parties. There is no expectation of privacy when posting content or participating in interactive forums and we have no control over how those users may use the information you make public.

Information Collected Through Tracking Technologies

In addition to any information that you choose to submit to us, we and our business associates and partners may use a variety of tracking technologies such as cookies, embedded scripts, flash cookies, web beacons, e/tags/cache browsers/web logs (“Tracking Technologies”), that automatically or passively collect certain information from your device whenever you visit or interact with the Services or third party websites.

How We Use and Share Your Information

We may use information that we collect about you: (1) to respond to your requests; (2) to enroll you; (3) to fulfill orders; (4) to provide customer service; (5) to administer surveys, sweepstakes or other promotions; (6) to improve and customize our Services; (7) to provide information to a third party at your request; (8) to give you information about your account or our Services; (9) for internal business purposes; (10) for purposes disclosed at the time you provide your information, or (11) as otherwise set forth in this Privacy Policy.

Process Payments

Information may be disclosed to process credit card transactions, which are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. In addition, we may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its subsidiaries or to update your billing information.

Co-Branded Areas

Some areas on our Services may be provided to you in association with third parties who often provide us specialized content (“Co-Branded Areas”). If you elect to enroll and or subscribe, register or join, the products and/or services provided by these co-branded areas, you will either be providing your personal information to both us and the third party, or we might be providing your personal information to the third party. We are not responsible for the privacy policies of those third parties and where possible, we suggest you review the respective privacy policies of those third parties to learn more about their privacy policies.

Promotional Communications

We may use your contact information to send you updates and communications about our products and services or other promotional communications, such as emails, special offers, newsletters or share your information with our trusted marketing partners so they can send promotional offers to you. If you wish to opt out of receiving promotional communications from us or our marketing partners, please email us with your request and include your full name and email address.

Safety and Legal Matters

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Service or activity that appears to be illegal or may expose us to legal liability. We also may disclose your information in situations that we believe may involve potential threats to the physical safety or any person or property.


We are happy to hear from users of the Web Site; however if we accept or consider any ideas, suggestions or materials from any of its users, while we value feedback on our Web Site and services, we request that you be specific in your comments on those services and not submit any ideas, suggestions, materials, concepts or other information that would be deemed “inappropriate” such as profanity, violent or graphic or threatening.

If you send us any such Information, all such Information shall be deemed, and shall remain, the property of DEFENSE COACH and none of the Information shall be subject to any obligation of confidence on our part, we shall not be liable for disclosure of any Information and shall have unrestricted use of such Information for any purpose whatsoever, commercial or otherwise, without compensation or liability to you or any other provider of the Information.

Operation of the Web Site

DEFENSE COACH will use reasonable efforts to keep this Web Site available for access on a 24 hour a day, 7 days a week basis, subject to scheduled downtime for maintenance purposes, unscheduled maintenance and systems outages. There are no assurances, however, that access will be available at all times and uninterrupted. Further, DEFENSE COACH does not warrant that the operation of this Web Site will be error-free, that defects will be corrected, or that this Web Site or the servers that make it available are free from viruses or other harmful components. You (and not DEFENSE COACH) assume the entire cost of all-necessary servicing, repair or correction of your property.

Sale or Transfer of Business of Assets

If Defense Coach or any of its affiliated companies or businesses is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of bankruptcy, insolvency or receivership, information of our users may be one of the assets sold or merged in connection with that transaction. Information about users may also be disclosed in relationship to a commercial transaction where we or any of our businesses is seeking investment, financing, and support or funding.

Amendments and Modifications

DEFENSE COACH reserves the right to amend the information, services, products and/or content of this Web Site at any time without prior notice. The information and materials contained in this Web Site, and the terms and conditions of the access to and use of such information and materials, are subject to change without notice. We suggest that you check these terms periodically for changes. These terms can be accessed from the link at the bottom of our Web Site pages. If you use this Web Site after we post changes to the terms, you accept the changed terms.

Access to and Managing Your Personal Information

To inquire about or update your information, or change your preferences, you may take the following measures:

To cancel a membership or certification or close your account, contact customer service at: +1.786.309.7037. To change or update your personal information, go to your account and login. To change your account settings, login click “My Account” and then select “edit your password and account details.” You may not Opt-out of our administrative emails (for example emails about your account, transactions or policy changes for your account.

A Note to International Users

The services are hosted in the United States. If you are using the Services from outside the United States, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and our Terms of Service. You are also consenting to the application of United States law in all matters concerning the Services.

Children’s Privacy

The Services are directed to an adult audience. We do not knowingly collect personal information from individuals under 18 years of age and, if we obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems.